At Tiffany Wear, we want you to be completely satisfied with your purchase. If you are not satisfied with the products you received, we have outlined our return and refund policy below to ensure a smooth process for you.

1. Returns

  • Eligibility for Returns: We accept returns for products within 3 days from the delivery date. The product must be unused, in its original condition, and with all original packaging intact.
  • Non-Returnable Items: Certain items, such as custom or personalized products, may not be eligible for returns. Please check the product details at the time of purchase for any exclusions.

2. How to Return a Product

To return a product, follow these simple steps:

  • Contact our customer service team at [email protected] to request a return.
  • Provide your order number, the item you wish to return, and the reason for the return.
  • We will guide you through the return process and provide instructions on how to send back the product.

3. Refund Process

  • Cash on Delivery: Since we only accept cash on delivery (COD) payments, refunds will be processed in the form of cash at the time the returned product is picked up from you.
  • Refund Timing: Refunds will be processed once we receive and inspect the returned item. This may take up to 3 days from the date the return is received.

4. Damaged or Defective Products

  • If you receive a damaged or defective product, please notify us immediately at [email protected] with photographic evidence of the issue.
  • We will arrange for a return and send you a replacement or offer a full refund, depending on your preference.

5. Exchanges

Currently, Tiffany Wear does not offer direct exchanges. If you would like a different size or product, please initiate a return and place a new order.

6. Shipping Costs for Returns

  • If you are returning an item due to a defect or our error, we will cover the return shipping costs.
  • For all other returns, you will be responsible for the return shipping costs.

7. Final Sale Items

Items marked as “final sale” cannot be returned or refunded. Please check product details carefully before completing your purchase.

8. Contact Us

If you have any questions or need assistance with your return or refund, please contact us at:

Email: [email protected]